Refund Policy

Garrett Cybernova Desk is operated by GARRETT CYBER9NOVA SYSTEMS LLC.

Return Window

Unused desk accessories in original packaging may be returned within 30 days of delivery. Items showing use, marks, or removed packaging are not returnable.

How to Start a Return

Contact support@garrettcyber9novasystems.com before sending any return. Include your order number and the reason for the return. We will confirm the return address and any instructions by email. Returns sent without prior contact may be delayed.

Refunds

Once the returned item is received and inspected, an approved refund is issued to the original payment method within 5-10 business days. Original shipping charges are non-refundable unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If an item arrives damaged or you received the wrong product, contact us within 7 days of delivery with photos of the item, packaging, and shipping label so we can arrange a replacement or refund at no cost to you.

Questions

Email support@garrettcyber9novasystems.com or call (859) 543-0001.